Our biggest issue through the whole pandemic has been manpower. Finding work has not been the problem—we’re booked out to next summer. We work really hard to keep our people happy, so we have raised our wages.
Our greatest challenge in 2022 was being able to adapt and change our business model to compensate for supply chain issues and for when big manufacturers pulled off the California market because of the new CARB standards. This put us and a majority of the outdoor power equipment dealers in a hard spot to try and keep up with the increasing demand for battery and short supply.
Our biggest challenge in 2022 was the transitioning of our smart controllers from 3G to 4GLTE cellular modems, due to the 3G network being shut down by the major carriers. Not only did we have to navigate supply chain issues, but our clients were not ready for this unforeseen expense. This challenge was conquered through proper planning, education and dozens of HOA board meetings.